The Open Exchange with Paul Martinez
The Open Exchange Podcast shares real conversations with people from different backgrounds who have something meaningful to say. Paul Martinez hosts each episode with curiosity and honesty, asking questions that lead to deeper stories and personal truths. Guests include creators, entrepreneurs, athletes, and everyday individuals who talk about growth, failure, faith, identity, and discipline. Episodes capture honest moments, unexpected lessons, and practical takeaways without forcing a narrative. The focus is on connection, reflection, and the value of listening to someone’s journey without rushing past the details.
The Open Exchange with Paul Martinez
Kelly Lichtenberger | Prospect Like a Girl | Winning in Sales Using EI over AI
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In this episode of The Open Exchange, I sit down with Kelly Lichtenberger, author of Prospect Like a Girl, to break down the fundamentals of sales, confidence, and emotional intelligence in a world increasingly driven by AI.
We discuss:
Overcoming imposter syndrome and self-doubt in sales
Why emotional intelligence beats artificial intelligence in building relationships.
Kelly’s journey from door-to-door encyclopedia sales to industry-leading success.
How to handle rejection and sales slumps like a pro.
Why the human touch will always be valuable in business.
Kelly shares insights from her book, her experiences in technology and insurance sales, and her belief in the power of being human in a digital world.
📖 Get Kelly’s book, “Prospect Like a Girl” [ https://www.amazon.com/Prospect-Like-Girl-Intelligence-Artificial/dp/B0DDBP43SF/ref=cm_cr_arp_d_product_top?ie=UTF8 ]
Book a Consultation
https://www.prospectlikeagirl.com/booking
Connect With Kelly
WEBSITE(S)
https://www.prospectlikeagirl.com/
SOCIAL MEDIA(S)
https://www.linkedin.com/in/kellylichtenberger/
Chapters
00:00 - Intro & How Kelly Got on the Podcast
03:00 - Kelly’s Sales Journey & Early Struggles
06:30 - The Power of Emotional Intelligence in Sales
10:45 - Overcoming Imposter Syndrome & Self-Doubt
15:20 - The Habit Loop & Breaking Comfort Zones
19:50 - Why Sales Slumps Happen & How to Get Out
24:40 - AI vs Human Connection in Sales
30:00 - Social Media, Validation, & Sales Strategies
35:20 - The Science of Prospecting & Sales Psychology
40:10 - Kelly’s Book Writing Journey & Personal Motivation
43:00 - Final Thoughts & Where to Find Kelly
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